A refusal notice has landed and your cargo is sitting at port. This is the service for exactly that moment — fast, specific, and aimed at getting payment released.
Get urgent helpEvery discrepancy the bank lists is tested against ISBP 821 and published ICC Banking Commission opinions — some refusals cite grounds that don't hold up.
Where the refusal is technically unsound, we draft a formal counter-response citing the specific ICC opinions that support you.
Where the discrepancy is real, we coordinate document amendments or a direct buyer waiver — whichever route releases payment fastest and limits demurrage.
You get a written record of what was disputed, what was conceded, and why — useful for the next negotiation with the same bank.
A base fee plus a success component — you only pay the success part once payment lands.
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